Making services work for poor people - Washington, Estados Unidos : Banco Mundial ; Oxford University Press, 2003 - 271 p. - World Development Report (Banco Mundial) . ISBN: 0-8213-5468-X Subjects--Topical Terms: PobrezaDesarrollo socialServicios socialesSERVICIOS PUBLICOS Dewey Class. No.: 339.46 / B213 2004